Nice apart hotel. Housekeeping staff was great. Breakfast was nearly always empty even at 8.30 am. Staff at breakfast time totally disinterested & unhelpful. Cleanliness really needs to be looked into at breakfast buffet. Reception staff was very helpful.
Staff are extremely helpful and accommodating
Had to move in during the cyclone.
The hotel was well equipped. Had zero complaints.
Everything was provided and planned much ahead of the calamity.
Duty managers and staff were available round the clock .
Mr.Sasi , DM managed crisis with easy
Great place. Great service. A place I recommend quite often as there are very few hotels that offer more than this does for a similar price point. My most recent visit was a little sour though as we couldn't contact any of the services through the hotel phone because nobody picked up and had to call the lobby for everything. Housekeeping and cleaning was not as good as I remember it being earlier, new rules have been imposed saying that dishes will not be done and vacuuming was not done until we asked for it. Despite the complaints, I'd still give it a five star as I know the standards they maintain usually and hope that this was an exception case.
We were very happy with the services we opted for our baby's first birthday. We are extremely satisfied with the hospitality and Mr.balasubramian,in-charge of the banquet hall was very welcoming and helped with all that we wanted.
Food was great and we would highly recommend citadines banquet hall for all your intimate events.
Thanks!
It is an excellent hotel to stay, rooms were spacious, the rooftop pool and jacuzzi were amaze attractions. The only thing I didn't like was the food, the pizzas and pastas were good but the Indian curries were very poorly cooked.
Please improve on the food dept and this will be the place to go.
Outstanding customer service. Tasty South Indian breakfast buffet. Clean rooms and facilities. Well stocked gym.
Especially appreciated the outstanding customer service by Jitu Mohanty! He went above and beyond to assist us with laundry and other questions.
It is the best place to spend time with your loved ones in a cozy environment. Even though the cost is high it is worth the money. It would be nice if the management had any facility to deliver the orders from outside to our rooms instead of we have to come down and collect it every time. Also regarding the location it felt a bit noisy if you get a room facing the roadside but it's adjustable.
Very comfortable.stay with family all facilities are upto the mark. No complaints. Housekeeping is wordclass daily flat cleaning is plus. Very courteous and hardworking staff. Jitu Mohanty is very hardworking team.memeber in housekeeping team.
The whole experience was really good. A calm and serene vacation stay. Never felt that I'm in the middle of the city and the hotel is located in OMR which is most known for its huge traffic. Service was good and could be a little better. They could also have some economic swim suits so that people who do not have any idea about the Swimming pool in the hotel can buy and use them.
Hi friends , my husband, myself and our 5 year old daughter stayed in the hotel for 5 days in room no. 230.
I really liked the view from our room. Outside food also allowed. Greenery has been given much priority. Main attarction are bath tub, two TVs, kitchen, washing machine, swimming pool, jaccuzzi, steam and sauna.... our room was cleaned daily. Reception, security and every staff is very friendly. I would recommend this hotel for a stay with family on vacation.
Easily accessible and located in the junction nearby main attractions and hospitals.
Stay was very pleasant and very nearly maintained.
Not a very great buffet breakfast though. Very average on that part. Less varieties and taste could be improved as they charge star hotel rating GST.
Overall a Good option for stay.
On my business trip to Chennai, I had stayed at the hotel for 3 months and my stay was fabulous.
I liked the hotel interiors, staff's behavior and service.
I would like to specially thank Mr Mechu from housekeeping who took special care of my requirements for my comfortable stay.
Also want to thanks Ms Gospel and team from Hola restaurant where I had my breakfast for the whole tenure.
Highly recommend this hotel and would love to visit again in future,
Had good stay and the staffs very polite, friendly and Helpful. They also helped us with late check-in and late check-out. Excellent room service and maintenance. Special thanks to Mr. Prasanna & Mr. Raj and their team Mr. Sitaram, Mr.Karthik for the kind support throughout our stay. Which made us very comfortable from the vehicle parking till the time of check-out. Room were very clean and neat and worth the money.
The only con is the Restaurant as there was no Baby chair and it is difficult to have food with infant or kids without it. Also the time to refill the live counter dishes were bit slow.
Had an amazing stay for 21 days. Whole staff gave an experience for me put up as a bar for other hotels.
Rafijula Khan was one of the caretaker who genuinely helped me alot during my stay.
You could ask for anything and he would be there ready to help.
Also, Hola the restaurant had amazing staff.
Overall good experience.
I had a wonderful experience at Citadines OMR Chennai. The hotel is conveniently located near many IT parks, shops and restaurants. The rooms are spacious, clean and comfortable, with all the amenities I needed. The staff are very friendly and helpful, and the service is excellent. The breakfast buffet is delicious and varied, and the rooftop pool is a great place to relax. I would highly recommend this hotel to anyone visiting Chennai.
The service and their ambiance’s was just awesome , the room services done by RAFIJULA KHAN was so polite and helpful… overall it was a great Experience
I had the pleasure of styaing at Citadines OMR and I must say it was fantastic experience. The staff was incredibly friendly and attentive. The rooms were well maintained, clean and comfortable.
One standout feature was the excellent service, I must mention Ajay the staff who takes care of gym, pool & steam bath section and also Mitchu the house keeping guy at 5th floor. Both were very helpful and my needs were met promptly. The amenities offer infinity poo, Sauna & Steam do not miss out on these.
An error has occurred! Please try again in a few minutes