This is a very luxurious property. The staff gave us personal attention that started even before our stay, with texts in advance to make sure our needs were met. The only reason for me not to give 5 stars is that I felt they could have kept things a little warmer indoors (we visited during the winter season when the temperature outside was in the 40s and 50s) and also because they cancelled our driver and tour because of a staff issue, and did not help us to arrange a private driver.
The hotel is beautiful with some amazing decor.
Staff are friendly and always ready to help, very courteous & professional.
A special shout out to the Executive Chef & kitchen brigade. Food is simply superb, full of flavors and deliciously yummy. A team of well trained culinary experts taking you on an amazing culinary journey.
Well done & keep up the great work💯💫
We stayed at this property December 27 to the 30th 2023. The service was excellent. The rooms are clean. The staff are very polite and helpful.
The travel desk person. Pradeep was very hospitable and helpful. We used a car through the hotel which was clean, and the chauffeur was excellent.
The hotel also has a Marriott affiliation and hence one has access to Marriott points and Bar and snacks 5-8 pm
We had my wife’s birthday dinner at the Jal Mahal restaurant and the buffet was exemplary and extensive. Our group of 8 people was very well taken care of Md. Amman and his colleagues. They even were able to get us a cake at the last minute. We are glad we decided to have a meal here and we enjoyed it thoroughly.
This place defines luxury. I had a comfortable stay. The staff was very amicable and courteous. The service was very prompt and the property is beautiful. I don't think I expected anything more from them in my previous visit. However, the corridors were labyrinths as we got lost in those quite a few times. Since it is a huge property, wayfinding was a little bit of a task within the campus.
Mr Dharmesh was really pleasant and helpful, and made our move from one room to another very pleasant.
Overall everyone is helpful and the place looks nice and cozy.
A bit old , as the building is, but the room looks great, marble everywhere and really clean. We had a nice view over the pool inside and that makes a bit difference than have view over the city.
Amazing experience overall. Entire service throughout our stay was very smooth and comforting. Breakfast was also great. Mr. Sudhir ensured we had a great culinary experience. We thoroughly enjoyed all the exquisite delicacies. Would highly recommend this place in Jaipur.
Robert & Janene Taylor
+5
A big THANK YOU to a wonderful staff member PIT AMBER. He was a great waiter at the bar
For 3 nights he looked after 15 group members and their drink orders.
A perfect member of staff with great customer service.
Thank you very much Janene & Robert Taylor
Had a wonderful experience at the ITC hotel in Jaipur. The staff was very courteous and took great care of us. Mr Sudhir in the breakfast area looked after the kids and was eager to help. Chef Inderpal’s food was excellent and they customized the food for our kids.
We really enjoyed our stay here.
Solid property with an excellent concierge (Manoj Kumar is an asset) and in good location nearby the main attractions of Jaipur. Services are good. They gym is well-equipped and Peshawri is a most restaurant. We ended up having dinner there two nights in a row).
The property and specially the rooms are a bit dated. They seem overdue for a renovation. The breakfast buffet was a little bit weak and lacked more variety. Other than that, solid property and good for families.
We enjoyed a delicious dinner meal at the Sheesh Mahal. The food tasted wonderful and our special requests were met very happily and beyond expectations. Service was superb and must give a loud shout out for Mahendra Singh & Sudhir Pandey and their team.. Thank You So Much!
Great hospitality at ITC Rajputana. Mr Jitendar, Mr Sudhir and Mr Amit gave us excellent service at the dining. The property provides a cosy ambience, lot of respect and heart warming behavior of the staff. Needless to say quality of food to stay is top notch!
The renovated rooms are great if you can get them. I had to ask twice to be upgraded from the very old rooms, despite my Titanium Elite status which was hardly acknowledged at check-in. Food is good , especially at Peshawri. Service is inconsistent - front desk 👎 F&B 👍 notably Jintender & Sudhir at breakfast, Pitamber at Sheesh Mahal and Surendra Nakara at Peshawri, I would return if the renovated rooms are available.
Very comfortable stay with excellent customer service and hospitality. The food is great. They make each guest feel special.A special mention to the personalised and one to one hospitality by Shalu our guest relations person. She was very helpful and made sure our needs were addressed fully.
Overall a great experience!
Mathew Punnose Parangot
+5
What an incredible hotel! Quite the first impression and fantastic service! Our housekeeper in particular, Ram Singh, was exceptionally courteous and attentive! Very fortunate to be in this world class hotel.
Went to have some sweets and got lot of respect, awesome hospitality, good vibes!!! I must say amazing staff , beautiful property,. Don’t have words to describe how amazing I felt there❤️ Must visit people if you go to jaipur! Stay and tried there food and hospitality ✌🏻🙌🏻❤️😇
Had the best breakfast buffet. Sudhir made it so special. Very attentive! If I’m overweight after checking out of raputana - it’s because of him.
Had the pleasure of staying here last year in August. Such an amazing hotel where I could experience the Rajasthani culture fully. The breakfast was out of the world with an amazing variety of food. The restaurant and the bar as well were great and staff very considerate and attentive. Rooms were great and spacious.
I good and nice hotel. If you look at the details, especially in the rooms, you notice the age and the wear of the rooms.
Still I would recommend to stay here, when visiting Jaipur.
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