![5]( "Recensione")
I was here to service my vehicle. Servicing done properly and also explained about the Labour and parts charges. They provide pick up and drop service of vehicle according to driver availibility. DSK staff is recruited which is why I gave my car for servicing. Due to the highway and outside dust, when the car is washed dust gathers on vehicle.
One can easily enter into Sales showroom and service centre in vehicle as they have low security near main gate. When I entered no one stopped me. Also while leaving service centre only one person was present outside service centre reception. I felt this might be threat to customer car and staff as well.
Here for the first time they provide membership card which gives you 5 benefits. One is you can access to VIP cafeteria service, second is Free tyre rotation with wheel balancing, third is free wheel alignment, fourth is additional coupon for free wash and fifth is Free UV protection exterior body polishing. Problem is you cannot club or use any one of these randomly. I felt this useless as I am not sure about my second or third visit because I service my vehicle every 11/12th month or 10k kms whichever is earlier. So during this tenure I may loose the card anywhere.
They gave me key holder gift which had Ganpati frame. Thanks for it!
1 st time I visited service facility… the experience is nice work done 👍🏽 overall good experience.
Sale & service is there.
Superb, Fabulous and Professional Service from Sonak Toyota Pune. Appreciated !!!
Hospitality :
I was in Sonak Toyota Pune with my 7 family members including my 3 kids for my Innova Periodic Service and the Hospitality we received is above the Best. My family received Executive reception from them with VIP Lounge and Delicious Foods.
Technical :
I already booked the appointment one day before and I got late to reach on time by 1 hour but they considered my Car on approached.
Mr Sachin Mayekar was Adviser for my Car and He kept me informed with Photos during all servicing process.
I took my Car from Raigad / Panvel (Even having Toyota 3S fascility in Panvel) to Sonak Toyota Pune, because of there Professionalism.
I wish them Great Success for future.
Imran Solkar
Happy with overall experience👍👍..Got car delivery on expected Date, also done the 1st servicing without any issues.
Thanks to @Amol Khandekar & Sonak Toyota team !!
Located before HEMRL on Pune Mumbai highway.. about 4 kms from Chandani chowk.
This is 3S( ie. Sales, Sevice and Spares) facility center by Toyota. Went there for servicing of my vehicle. And the experience was good
Amar Patil attended me and gave wonderful service.. Provided me the quotation on phone and was updating me about the service status intermittently.
The service has improved drastically at new location. Seperate bay for servicing vehicles. Increased number of staff which reduces the wait time..
The internet wasn't working so Amar could not provide the quotation when i dropped the vehicle but he managed to send it on WhatsApp for approval..
Suggestion to the management to extend working hours till 8pm
Very good service & assistant given by sonak Toyota thank you
Amazing and co operative staff .. harshad made all the right arrangements that I had asked for before time ..
Highly recommend this showroom
They have now customer lounge. Make sense to wait there if you have booked Express service. 5k service can be done in an hour.
Excellent service bye prashant sir and good management
Our overall experience with Sonak Toyota was really great and amazing. Staff in this showroom was really humble and helped to understand each and every basic thing about vehicle. I would just say thank you Sonak Toyota for all you did for us.
Outstanding service thank you Sonak Toyota team.
Excellent service and on time delivery.
Well planned delivery.
Sonak Showroom is one of the best showroom for dealing with customers in a great way.
While delivering car treatment to customer is superb.
All executive are polite and helpful. Given all information about car and other details. Documentation work flowless completed.
Big Showroom withe proper seating arrangement for customers.
We have choosen urban cruiser as a new family member.
Thank you Sonak Staff.
Great place. Very nice and friendly staff, very cooperative.
Hospitality at the very best. Good range of Toyota suvs, hatchbacks displayed for customers to experience and purchase after test drives.
Good Sonak👍 It was great experience with Sonak sales and Service Team. All information gives me. All staff is very professional and efficient. Amazing service at service department. ❤👌
Great experience. Much better than any other Toyota showroom around. The delivery was fast, customer service was great.
Had a best service experience with service assistant Suraj Hadke . highly recommended.
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