Excellent service nice ambiance and tasty food... Friendly staff thank you very much for the efforts... Would recommend for nice Sunday lunch.
![Zomato]( "Recensione")
A real pathetic service is what made me give this rating. We visited the restaurant on a hot sunny noon and to our horror we found that there were some party happening in their air conditioned hall and we were made to sit in the no AC hall.
In sweltering heat, we ordered food as we had come over. The taste was not that great. Well, you can’t expect anything more for a meal which is priced at ₹90 per plate.
While we were about to complete our meal, my Mom found a plastic thing on her food. When we took it to the attention of the restaurant, instead of being apologetic, they went offensive and we were blamed as if we planted it there and were offered free coffee/drink. We felt it would be an insult, if we accept these generous offer and walked out after paying for our food.
Will never ever step inside any of their restaurants...
***** Update *****
Post this, I received the call from the restaurant manager Mr.Raju who got in touch with me apologising for their mistake & regretted for not making my experience, a pleasant one. This time, we got the best of the service and attention and hence I have change my rating. As you could see from my above post - I gave the rating only because of the unpleasant experience but they set it right by exceeding our expectations/experience.
The staffs literally pampered us with the delicacies ranging from mushroom, Paneer, cauliflower starters apart from Sambar Rice, Spl Thali, Mushroom Fried Rice, Cauliflower Schezwan Fried Rice, Lemon Juice, Mysorepa, Fruit Salads, Vegetable Salads, Butter Scotch ice-Cream.
Last but not the least, we were given their special item “Veg Paaya” with Parotta. Trust me, it was the best ever, I had (probably because it was the first time 😂) Be there 😍
My best wishes to the team. He wasn’t there when this happened last time. He has even agreed to get some training imparted for their staffs with regards to customer experience which my dad will deliver as per their convenience, free of cost 😊
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