Nice, compact, clean rooms. Curtains were a little in bad condition but thats not what hampers the stay. Room service is good. Staff is very nice and helpful, location is the best. Opp to inox, Domino's. Darjeeling Mall is hardly 5 mins walking. Hot water is available 24*7. A very good thing about this hotel is that there is no water crisis as this is big problem in Darjeeling. The room has complimentary coffee maker in case u decide to sip on a cup of coffee and watch television.
The name of the hotel has been changed to Mount Conifer suites and spa. Somewhat distant from the mall. Nice and courteous staff. But they provide booking in the name of summit hotels which are available in the various websites and promise to offer mountain view rooms. But lets face it there is no mountain view from the hotel as well as from any of the rooms. Other than that the rooms are nice and clean with 24 hrs supply of warm water.
This hotel is right beside the Big Bazaar, and right at the heart of Darjeeling town. Mal road and Darjeeling railstation are walking distance away. Being at the middle of the market, everything is very near. It deserves 5 star rating for its excellent location.
The hotel inside looks trendy, and well decorated. The staffs at the reception are well spoken and behaved very nicely. We were warmly welcomed.
Hotel has an elevator along with the staircases.
It has its own restaurant.
Services were great as well. Be it ordering food from restaurant or a call for a hot drinking water, they were readily available.
Facilities include Room service, 24 hours hot water, geyser, power back up in cases of a power cut, WiFi, TV with DTH connection. Toiletries were provided in the room. There were arrangements for making a cup of tea.
Bedsheet, linens, towels were clean.
This is a couple friendly hotel. Unmarried couples are welcomed.
Negatives:
1. Being surrounded by buildings, it has no view around.
2. Room heater was not offered. One may have to ask for it separately.
3. Food must be ordered early. One may not get dinner if ordering at 10 pm.
4. No parking of their own. If bringing own car, must come prepared.
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