Shangrila Resort and Waterpark maintains a commendable standard of food safety and refreshment services. The establishment prioritizes hygiene, ensuring that all culinary offerings adhere to stringent safety protocols. From the diverse buffet selections to the a la carte menu, the resort emphasizes quality ingredients and meticulous preparation. The kitchen staff demonstrates a commitment to cleanliness, reflecting in the consistently high standards of food hygiene. Guests can indulge in a variety of cuisines without compromising on safety. The resort's dedication to sourcing fresh, local produce enhances the overall dining experience, promoting both health and sustainability. Beyond food safety, Shangrila Resort and Waterpark excels in providing refreshing options. Whether it's a dip in the poolside bar or a stroll to the dedicated refreshment areas, guests can relish a wide array of beverages. The resort seamlessly integrates leisure with culinary delights, offering a holistic experience for visitors. In summary, Shangrila Resort and Waterpark stands out for its commitment to food safety, ensuring a delightful and secure dining experience. The attention to detail in refreshment services further enhances the overall satisfaction of guests, making it a notable destination for those seeking both culinary excellence and a relaxing atmosphere.

Had been to Shangri-La with a large group of children and few adults on 23/11/23. A vast area with kind and helpful staff, mostly cooperative. Ample of parking space. The water park is clean and could see workers on duty doing their job as life guards, sweepers, security and so on. There was variety of food served for snacks, lunch and tea. There are many pools in it, rain dance and wave pool being one of the best attractions. That's not all, there's a very big amusement park with many rides like mono rail giving a mini train experience covering the resort greenery and various rides view from a height, there's dashing cars, break dance ride and many more rides. Most of the people running these rides were extremely kind and gave children multiple chances on the rides in the package. There was space for those who would want to have their functions celebrated. The locker and changing rooms were fine, toilets needed some cleaning but the visitors need to be blamed for not keeping things clean. Overall a good place to enjoy your entire day. There was some space near a pool to keep our baggages if don't want to rent a locker. There are shops to do purchases of swiming related clothes/costumes/accessories and for eatables.