ChaiNation is where you enjoy a nice cup of tea with your friends. I get refreshed and recharged by their Classic Black Tea. Nothing beats a Black Tea. Then there is a lot of snacks, cakes etc. The tag line is don't come alone, bring your friends and buy them a tea, and come more often.
Awesome place.. Awesome staff.. Awesome Chai.. Carrot cake and banana chocolate cake are to die for...
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Recently we had a team outing to Idduki and I was the person incharge to arrange for the logistics.
Having all items checked off my list, my only concern was getting breakfast hot and fresh. Since we had to start early at 6.30-7.00 am in the morning, this was a great challenge. I approached many eateries and learned that the food would be packed overnight which was not acceptable, considering we had people from the senior management travelling with us.
I walked into Chai Nation at the eleventh hour with my request, and asked if they could deliver fresh packages at 6.30am in the morning.
I was informed that their equipment has recently been faulty and they have certain challenges with bringing in man power at such early hours. However, within hours of my request, I was called back by the team, and was assured of the delivery.
The team efficiently brought in new equipments and manpower just to meet our needs. To our great surprise, when i walked in to the outlet, I was greeted personally by Vivek who is one of the proprietors of the team, and i could learn that he was present there to make sure the delivery is made efficiently at the agreed time. The food was fresh and hot, but what made our day was to see the staff and management, who came together at the crucial time to deliver excellence in service.
My firm follows the motto "Exceptional Client Service" and here is yet another firm that is realizing the ideal. Kudos to the Chai Nation team on the quality service we received. We thank you from the bottom of our hearts and truly believe that we will be associated together for a much longer term.
All the very best!!
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