TL;DR: Excellent food ordered on the train, well-cooked and delicious, worth the price. However, service issues encountered with an order mix-up and delayed refund, which was frustrating. Still recommended for those passing through Kota Junction, but caution advised to double-check orders in advance. Food: This has by far been my best Food ordered on Train. The meals are cooked perfectly, packed well, and always fresh. They even give you wet wipes. And I have to say, the food is really delicious! Price: It's definitely worth the money you pay. Service: But there's one thing they need to work on – their service. Let me explain. I ordered two small vegetarian meals (called thalis) through IRCTC while I was on the train. But when the train stopped at Kota Junction Railway station, I got only one meal. I called the restaurant, and the person in charge said I had only paid for one meal, which was not true. I had to insist that he double-check. Finally, he realized there was a problem with the IRCTC website, and it hadn't shown the correct order initially. But now, he could see that I had actually ordered and paid for two meals. Unfortunately, by the time he figured this out, the train had already left Kota Junction. I asked for a refund, and they agreed, but they didn't send it for the next nine days. On the tenth day, I had to follow up, and after talking to a different manager, they gave me my money back. The manager also said sorry for the trouble. But honestly, I wasn't happy with the service. Here's the thing – when people order food on a train, they do it because they want better food than what the train offers. So, they need to be really careful with these orders because there's no room for mistakes. If they mess up, the person who ordered the food goes hungry or has to eat something they didn't want. And getting a refund isn't a great solution when you're on a train. Anyway, I have to admit that this place is a good choice if you're passing through Kota Junction. My advice to other passengers would be to call them in advance and double-check your order to avoid these kinds of problems.