Ambience - The first impression of the hotel comes from its ambience. And I am the witness of this one. It has to be one of the best hotels in BKC. NO DOUBT. The entry here is just magical with rotational door and piano player greeting you with some soothing music. We went to the wine section and found plenty of imported drinks around. Food - The food is good but not exceptional as expected going by the name of the brand it's associated with. Non veg section was sadly not so promising or was my day a little bad, not sure. But was disappointed with the options and taste. One of the salaami dish was just raw and fleshy and I could taste that and thought I made a mistake. Dessert section had plenty of varieties but to my surprise only 2-3 dishes got a respectable wow from me. Staff - Staff is a quite polite and helpful. They have of bunch of young staff in their 20s or 30s. They are usually active but need a lot of experience to reach at this level. They billed me for 2 inspite of me having only 1 buffet and my wife accompanied me only for pasta. I told them to reverse and they did it. This is not acceptable when I had already discussed with their staff about this part. I just handed my cc to my wife assuming it will be done through wifi without adding pin and went to the washroom. When I was back I was told pin is required as the amount is over 5k. This is when it got clicked to me that they have charged me for 2. Thank god, i didn't tell the PIN to my wife. Happy eating.

Thank you Devendra and Team,I wanted to express my gratitude for the wonderful hosting and exceptional service you provided. Your dedication and attention to detail made our experience truly delightful. Thank you for creating such a memorable and enjoyable environment for us.