An Excellllllent cake shop with a SUUUuuupeeeerb variety of cakes and munchies. Very reasonable prices. Never got anything stale from them. And whatever l have purchased from the shop, has never been a disappointment. They do deserve 5⭐s, but l have reduced 1⭐ because of the attitude of the staff. When you work in an outlet like this, you need to be more friendly and courteous. Please don't put down the name of such a prestigious brand with your attitude. ************ Another point to bring to your attention. This is not regarding any particular outlet. It's an overall review. The boxes being used nowadays to take the cakes home, are of verrrrrrry weak quality. By the time the cake gets home, the box gets bent and part of the beautifully decorated cake, gets stuck to the sides or the top of the box, and it makes a big mess. Looking forward to getting back the strong boxes Monginis used to give earlier. Now please don't send me this same reply, that you guys generally give to everyone ... ... {Customer satisfaction is very important to us, so we sincerely apologize for your bad experience. We take all feedback seriously and will use this to improve our service. And we are looking forward to serving you better in the future.} 90% of the time, these words just remain in the comments section, without any action being taken. Respond back to me, ONLY IF some action is taken, or else, it's ok, we will manage with messed up cakes reaching home.

Last month we had ordered 2 cakes from Monginis Cake shop Kalina for my sister's birthday. The cake was really tasty & yummy. The design was also delighted to heart. The Layer was soft and spongy.