Awesome place and Staff was extremely helpful & suggested us various choices of food & drinks according to our liking. Staff really made us feel at home & took excellent care. The music was very nice & even the ambience was fabulous. The is really good and tasty
![Zomato]( "Recensione")
Good looking hotel, modern and pleasant at first look, attracting the local trendy youth from medium/upper class.
However, this clientele tend to behave in a rude manner, helped with the concept of the hotel which is too friendly and too much braking the codes. Example: there is no check-in counter per say, it's a group of 3 islands. very well thought, very friendly, totally not formal and putting you at ease. But, each and every time you're busy with the attendant, somebody has to act as if they didn't see you and come on the side to cut on you, as if nothing! And this is because the islands can be access from sides.
The staff of the restaurant is rude and always trying to make a point. Example: you ask a table for 4 and you are given 1 menu only. You then ask for 3 more menus but you are given 2. You ask to get the 3rd menu but you are told that it will be given to you only when the 4th guest will arrive; really?!
However, the days after, the staff was up to the level: nice, pro and easy. The staff help so hard to satisfy and understand. The cooking is juts slow.
Used the business center that was freezing cold: who puts A/C when it's 18°C outside?! They told me they would switch-off, they didn't. I had to burst for it to be switched-off after few hours, enough to make me sick for the rest of the day... Not a place to hold business meetings in generals as they charge you a bonker for a room, so you end-up in a common area.
This restaurant room is SUPER SUPER noisy and there's nothing to cut the noise: it's just a giant opened area and it sounds like the fish market, from breakfast to dinner.
The bedrooms are very noisy. Next to me was a couple with kids. Well mannered, decent and nice. They had a normal chat in the morning: I could hear it all!!!
Also, there's no carpet per say in the common area, it's a sort of plastic / vegetable fibre (probably doesn't require much maintenance as a carpet), but it's echoing the noise! Each time somebody walks or rolls a luggage, it echoes everywhere and you feel the person is almost in your room!
The A/C and minibar are very silent, le bailout curtain works like magic.
However, the maintenance of the shower is not followed: the rain shower system in the ceiling hasn't been cleaned, the table in the shower is collapsing and showing cracks.
Also, the sleepers are too small.
The Hong-Kong club serves amazing food and cocktails: went twice and all is good.
As conclusion, it's the 2nd time I'm going to this hotel and it's the 2nd time I'm dissatisfied overall, as it lacks comfort: silence in the rooms and the dinning area, politeness at the check-in counter from the guests.
This is an amazing place it has an amazing crowd. The food is tasty and worth every penny spend here . The ambience is good as per the restaurant . The service is amazing provided by them. The staff is very cooperative. They are very cooperative. They serve the best dishes
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