We had dinner with senior management here. Food was very good especially starters and dessert. Service was little off and not organized. One of our guest ordered espresso and it did not served after 20 mins so we need to reorder. I think their service staff communication is not good. Atmosphere and ambience was quit delightful.
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Was here for the Sunday brunch on account of a birthday. We were 2 adults and 2 children.
We had high expectations - it being our first time here but it was unfortunately disappointing.
While there were LOTS of options to choose from and many expensive choices for non vegetarians, I really felt the quality and consistency of the food lacking.
There were a few winners with the jasmine rice and the massaman curry and the paneer appetisers. However the bulk of the other stuff including the paani puri, the satay and dumplings and even the mac and cheese (for the kids) lacked flavour.
Service was quite poor too with a couple of orders missed and some orders turning up after we paid the bill.
The staff just seemed so over worked which is a pity because the ambiance is really well done.
You can definitely have a nice time with better food at other places in Pune for much less.
Conrad in my opinion has a much better buffet if you are looking to get a fancy meal and we have never had a bad experience at Senses
our many visits there.
good service
The restaurant has a sitting arrangement that maintains distancing. The lights, paintings on wall, decor, interiors, sofa, and grandeur are excellent. The al a carte food menu is not huge but the food is delicious. Everything is 5 star and comparably doesn't feel expensive. Earlier the menu (food and price) was there on website of the restaurant. On my first visit, They didn't charge for a dish made specially and requested by my daughter. It was my wife birthday and they gave free v yummy cake. The service is excellent. Even in my recent visit, on my birthday, they gave free cake. The buffet here is best in Pune. Go for buffet that is around 2300 and half price for kids.
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