My first experience was not a very memorable one - in a nutshell, it had to do with the quality and quantity of the food. Post leaving a review on Zomato, the management was efficient enough to respond, address the issue, apologise for the experience as well as offer to send me the same order again. For the efforts put in by them to regain the confidence of a potentially lost customer , I decided to give them another go. So,ordered the Pulled Pork Sandwich, Tuna Sandwich and the Messy Sandwich.
This time around the food was great ! We loved all of it. The pork filling was ample and the dressing was just right. The Tuna sandwich was much better too. And my personal favourite was the Messy Sandwich - oodles of egg, cheese, bacon and chicken - this would require you to run an extra mile but its totally worth it.
Overall I am happy with the food, customer service and their ability to bounce back. I Hope they maintain this consistency and I will be happy to order and try out more of their offerings.
Kudos Team !
So it's one of a kind cafe in Trivandrum because of the swiss food options. I have had bacon sandwich, spaghetti arrabiatta, cordon blue schnitzel, carbonara pasta among the main course items. They were goood of course, but gotta say they are expensive. I feel you get the same kinda quality food for much cheaper price in Kochi Cocoa tree and all.
I've had their affogato and chocolate cake from the desserts as well. Honestly, they can be better.
It's a quaint little place away from the main road, but they might wanna consider lowering the prices considering how the crowd in TVM might not frequently visit if the prices are on the higher side.
Kaffeehaus is a wonderful breakfast place if you would like some peace and quiet in the morning. You can unwind & have a decent heart to heart conversation with your date here. Although the food quantity may not be up to the mark, the food is up to standard here. Keep up the good work Kaffeehaus:) Taz James
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